MHLC COVID-19 Update
Memorial Hospital of Lafayette County knows that this is a very stressful time for everyone. We want to assure you that we are committed to continuing to provide the highest quality of care during this pandemic.
We are working hard at preparing our facility and our staff to care for you and your families should you become ill with COVID -19. We are keeping ourselves up to date with the most recent medical recommendations from the Centers for Disease Control (CDC) and Department of Public Health (DPH) as well as many other national health organizations. We are also in regular contact with the State of Wisconsin and surrounding hospitals to monitor the event and coordinate care.
Many of our work practices are changing as we learn more how to treat this Novel Coronavirus.
- We are obtaining extra
- Medications to provide care to our patients
- We are setting up new treatment areas to increase our bed capacity.
- We are updating our procedures to reflect new information gained on how to treat this virus.
- We are creating new staffing plans to meet an influx of patients.
- We are working on developing a telehealth program which will allow patient visits over the phone.
We know that the following changes have created some inconveniences for our patients. They were not easy decisions but they are the recommendations of the CDC and we feel they will keep our community healthier.
- We have severely limited our visitor policy; which we know is difficult for family members of hospitalized patients but it is necessary to keep everyone safe.
- We have cancelled all elective procedures to decrease the risk of patients and staff contracting the disease.
- We have cancelled all routine outpatient provider visits.
- We have set up a Respiratory Clinic in the hospital to treat any patients with respiratory symptoms.
- The Darlington Primary Care Clinic is reserved for non-respiratory visits that cannot be delayed.
If you are sick or need to see a provider for a medication refill or other immediate concern you can still do that. All we ask is CALL FIRST.
- Call your Provider at MHLC Primary Care Clinic (608) 776- 4497. You can help us keep the community safer. We know you have heard this before but it is so IMPORTANT!
- For the Respiratory Clinic, ER or other Hospital departments call (608) 776- 4466.
- WASH YOUR HANDS
- COVER YOUR COUGH/SNEEZE
- SOCIAL DISTANCING – 6 FEET
- STAY HOME – FOLLOW THE GOVERNOR’S SAFE AT HOME GUIDELINES
- CALL BEFORE YOU COME TO THE HOSPITAL
Important messages from Memorial Hospital of Lafayette County are summarized below.
If you are experiencing symptoms of COVID-19:
Fever, Cough, Shortness of breath, Sore throat, Runny nose, Headache… Please isolate yourself and call your local clinic. If you have severe symptoms, call 911 for ambulance transport OR call ahead to the MHLC Emergency Department at 608-776-4466 to alert staff that you are coming. This will allow medical staff to prepare for your arrival. If you must visit the Emergency Department and you have the above symptoms, protect those who are caring for you by wearing a mask for the duration of your visit.
Centros para el Control y la Prevención de Enfermedades
No Visitor Policy at Hospital – (effective 3/23/2020)
Memorial Hospital of Lafayette County has implemented visitor restrictions at our hospital amid the coronavirus disease 2019 (COVID-19) pandemic to keep patients, staff, and communities safe.
Effective March 23, 2020 no visitors are allowed.
• Emergent, pediatric, and end of life situations will be handled on a case by case basis.
Hospital Visitor Guidelines:
• More importantly, do not visit if you are sick.
• Keep the length of visits to a minimum.
• Before and after visiting a patient, wash your hands with soap and water or rub your hands with an alcohol-based hand sanitizer for 15 seconds.
• Cough or sneeze into a tissue and then dispose of the tissue. Use your shirt sleeve, not your hand, if no tissue is available.
• Call patients with your well wishes instead of visiting in person. Your concern will be just as genuine – and welcomed.
Visitor restrictions are temporary and may change as we monitor the COVID-19 worldwide pandemic.
We also ask the public to help us limit the number of visitors at our clinics by dropping off or picking up patients, you are waiting for, rather than waiting inside the clinic.
If you are sick and need care, please call us before you come in.
• Call MHLC Flu Line 608-776-4466
• Call your primary care provider
Thank you for your willingness to keep our patients, staff, and community safe.
The following clinics are closed:
- Primary Care Clinic of Argyle
- Primary Care Clinic of Shullsburg
Primary Care Clinic of Darlington remains OPEN to in-person visits:
(effective 3/30) Due to current recommendations that you are safer at home to avoid COVID-19 exposure, demand is greatly reduced at our clinics. We will expand clinic hours as need increases.
Temporary new clinic hours: Monday – Friday 9 AM – 5 PM
- Primary Care Clinic Darlington – 608-776-4497
Please note the following important procedures for going to our clinic:
- DO NOT WALK RIGHT IN
- YOU MUST CALL AHEAD FOR AN APPOINTMENT
- WHEN YOU ARRIVE, USE YOUR CAR AS A WAITING ROOM. CALL ON YOUR CELL PHONE TO LET CLINIC STAFF KNOW YOU ARE THERE FOR YOUR APPOINTMENT.
- IF YOU DO NOT HAVE A CELL PHONE STEP INTO THE FIRST DOOR OF THE CLINIC.
If you need to see a medical provider…
- Call the Primary Care Clinic at Darlington. Receptionists are available. They will make an appointment – same day or next day appointments at the Darlington clinic may be available.
- For after hours urgent needs, call 608-776-4466 – MHLC Emergency Dept.
- You must call ahead. This helps to ensure you are scheduled appropriately. This is for the protection of patients and staff.
COVID-19 restrictions on MHLC campus:
- Entrance doors on MHLC Campus are limited. The public must enter through the Emergency entrance or Main entrance.
- If a person is ill or in need of urgent care they must call in advance to let medical staff know they are coming in.
- High risk patients are encouraged to postpone non-essential appointments for their own safety.
- Consultations will be conducted by phone whenever possible.
- Questionnaire screenings are taking place within all MHLC facilities and with patients receiving in-home services to identify and protect both patients and staff.
Services temporarily stopped:
- Elective surgeries and some elective imaging services
- Sleep Clinic appointments
- Cardiac Rehabilitation (all phases) has been stopped for patient safety
- Well visits and physicals will be cancelled. The date for rescheduling is unknown at this time.
- Volunteer programs
Respiratory Clinic Available – 03/23/2020:
- Respiratory clinic is set up starting 3/23/2020 in the old Specialty Clinic available by appointment only.
- Respiratory clinic will be utilized for patients with respiratory symptoms, in order to protect asymptomatic patients.
- The respiratory clinic will also be utilized to provide care to overflow of stable respiratory patients from the emergency room.
For current and accurate information about the COVID-19 situation, monitor the following websites:
- Lafayette County Health Department – https://www.lafayettecounty.org/departments/HealthDepartment
- WI Department of Health Services (DHS) https://www.dhs.wisconsin.gov/outbreaks/index.htm
- Centers for Disease Control and Prevention (CDC) https://www.cdc.gov/coronavirus/2019-ncov/index.html
- Centros para el Control y la Prevención de Enfermedades = www.cdc.gov/coronavirus/2019-ncov/index-sp.html
If you have questions or immediate needs related to COVID-19, you can:
• Text COVID19 to 211-211,
• Visit 211Wisconsin.org, or
• Call 211.
Call volumes are high, please be patient and try to use the text or online options first.
Si tiene preguntas o necesidades inmediatas relacionadas con COVID-19, puede:
• Texto COVID19 al 211-211,
• Visita al 211Wisconsin.org, o
• Llame al 211.
You are not alone.
We are in this together.
- The COVID-19 pandemic, can make anyone anxious or depressed. Do not hesitate to ask for help if you’re feeling overwhelmed. Call 800-985-5990 to speak to a trained crisis counselor or text TalkWithUS to 66747.
- While you may not be able to be in the same room with your support system, remember you can still call or video chat with them.
How Can I Help?
- Monetary Donations to MHLC COVID 19 Relief Fund (to help respond to emergency needs during this time, please contact Sue Paquette at email@example.com or 608-776-4466 ext. 321.
- To donate NEW PPE (personal protective equipment) supplies (N95 masks, surgical masks, face shields, gowns, disinfectant wipes, hand sanitizer) please contact Sue Paquette at 608-776-4466 ext. 321
- Sewers and crafters. To submit your contact information email Sue Paquette at firstname.lastname@example.org or by calling 608-776-4466 ext. 321. We sincerely appreciate and admire your desire to help keep our staff protected! At this time, MHLC is not accepting hand sewn masks or gowns. When we determine these items are needed we would like to reach out to you, please.
- MHLC is not accepting gifts of food. (Because of strict food safety guidelines) Our staff appreciates your thoughtfulness, but we are providing staff with food only through our cafeteria.