Business Office & Patient Financial Services

Thank you for choosing Memorial Hospital of Lafayette County. Billing and collection for health care can be confusing. We work with patients in a positive and proactive approach to help settle accounts in the most timely and convenient manner. Our expertise with insurance plans and payment options help patients find a payment solution that works for them.

Memorial Hospital of Lafayette County will bill your insurance company on your behalf if you have provided us with your insurance information at the time of registration. If you did not have your insurance information with you, please fax a copy of your card to us at 608-776-2661. You may also mail a copy of your card to the Memorial Hospital of Lafayette County address below. Include “Attn: Insurance Billing” in the address. All charges not paid by your insurance company, including coinsurance and deductible amounts, are expected to be paid within 30 days of billing unless you contact us to establish payment arrangements.

Contact Information

Send check, money order, credit/debit card, or to pay in person:
Memorial Hospital of Lafayette County
800 Clay St
PO Box 70
Darlington WI, 53530
(608) 776-4466

Commerical Insurance/Medicaid Billing Questions:
Phone: (608) 776-2708 Ext.#146 & 147 Fax: (608) 776-2661
Hours: Monday through Friday, 7:30 a.m. - 4:30 p.m.
Closed weekends and holidays

Medicare Billing Questions:
Phone: (608) 776-2708 Ext.#146 or 147
Fax: (608) 776-2661
Hours: Monday through Friday, 7:30 a.m. - 4:30 p.m.
Closed weekends and holidays

Self Pay Billing Questions & Payment Arrangements:
Phone: (608) 776-2708 Ext.#142
Hours: Monday through Friday, 7:30 a.m. - 4:00 p.m.
Closed weekends and holidays

Some services are not included on your hospital bill. Questions should be directed to:

  • Radiologists – Madison Radiology: 1-877-775-1753
  • Family Health of Lafayette County (formerly Medical Associates Clinic): (608) 776-4497
  • Rural Medical Ambulance Service: (608) 776-3687

Financial Counseling

A Financial Counselor is available to discuss payment options with you and, if necessary, set up mutually agreeable payment plans for your hospital bill. If you have no insurance, our Financial Counselors will also review with you programs for which you may qualify and will assist in the application process. You can reach a financial counselor at (608) 776-2708 Ext.#143.

Financial Assistance Program

Memorial Hospital of Lafayette County will make available upon request an application for our Patient Financial Assistance Program to any patient or responsible party. If you apply for financial assistance, you will be required to supply, at a minimum, a copy of your most recent federal tax return and a recent check stub (if applicable). This will assist us in determining if you qualify for this program. Federal Poverty Guidelines are used to determine eligibility. Elective services provided by the hospital are not eligible for this program. If you have any questions regarding this program or would like an application, please call our Financial Counselor at (608) 776-2708 Ext.#143.

See our online Patient Financial Assistance Program (PFAP) Application.

BadgerCare Plus

Getting access to health insurance for your family is easy. Contact your County Human/Social Services Department or go online to (www.badgercareplus.org) to qualify for assistance. Or call 1-800-362-3002.

Our Admissions Coordinator can be reached at (608) 776-5717 and will be able to provide an estimate for future services to you. All quotes are estimates only based on historical information. Actual patient balances will differ due to medical history, lab work needed, pharmacy dosage amounts, etc. Any differences between estimates given and actual balance are the patient’s responsibility.

Correspondence can be mailed to the following address:
Memorial Hospital of Lafayette County
800 Clay St
PO Box 70
Darlington WI 53530